NeverChill

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Get started with NeverChill

Create your account, get your first ride in, and work through the setup checklist.

Updated 2026-10-15

What this is for

This walks you through your first few minutes: creating an account, choosing a few settings, and getting your first ride into NeverChill.

Before you start

  • You can sign up on the web at neverchill.com or in the NeverChill app.
  • The app is in beta right now (TestFlight on iPhone and a preview build on Android).
  • Have a ride ready if you can: a connected bike computer, a .fit, .gpx or .tcx file, or your Strava archive.

Create your account on the web

  1. Go to neverchill.com. You'll see Welcome to NeverChill and Create your free account.
  2. On Create your account, fill in your details and click Create account. You can also sign up with Google or Apple.
  3. Already have an account? Choose Sign in on the Welcome back screen instead.

Create your account in the app

The NeverChill mobile app is in beta (TestFlight on iPhone, a preview build on Android).

  1. Open the app and sign up with email, Google or Apple.
  2. About you: add your name, date of birth and sex.
  3. Verify: if you signed up with email, you'll see Check your inbox. Enter the code from the email. This step is skipped if you used Google or Apple, or your email is already verified.
  4. Privacy: choose Who sees your rides? You can change this later.
  5. Units: choose Miles or kilometers? You can skip this.
  6. Your history: on Bring your history, connect a device, or skip for now.
  7. When you see You're in with your name, you're done.

The progress bar at the top shows where you are: About you, Verify, Privacy, Units, Your history.

[Screenshot coming soon]

Get your first ride in

Pick one:

In the app, Home shows a Start here card with these same choices until your first ride is in.

[Screenshot coming soon]

Work through the setup checklist

Your feed shows a setup checklist. Each item links to the right place:

  • Add your first ride
  • Plan a route
  • Set your FTP: every TSS, IF and training zone is worked out from it.
  • Complete your profile
  • Follow 3 riders
  • Invite a riding buddy

The checklist shows how many steps you've done. It goes away when you finish it, when you dismiss it, or after 30 days.

[Screenshot coming soon]

Find your way around the app

Settings live behind the gear on Me.

Troubleshooting

  • The code email didn't arrive. Check your spam folder, then tap Send a new code.
  • I skipped connecting a device. You can connect later in Devices & apps. Tap Me, tap the settings gear, then tap Devices & apps under Integrations.

Still stuck? In the app, go to Settings and tap Report a bug or idea under Help. On the web, choose Send feedback from the More menu.

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