Help CenterAccount, Pro and help
Free vs Pro
What you get for free, what NeverChill Pro adds, and where to see your plan.
Updated 2026-10-15
What this is for
NeverChill has a free plan and a paid plan called Pro. This explains what's in each so you can decide what you need.
Before you start
You can see the full comparison at neverchill.com/pricing.
Pro costs $15.00 a month, or $144.00 a year if you pay annually (that saves 20%). Prices are in USD and exclude tax.
What's free
Free costs nothing and needs no payment card:
- Activity sync and training history
- Power, heart rate, pace and splits
- Route planning and saved routes
- Segments and riding communities
- Photo and video libraries
- Watching friends' Beacon and getting their safety alerts
- Connecting bike computers, like Hammerhead Karoo and Wahoo
What Pro adds
- Training with Domestique: ride and training analysis, and personalized training suggestions
- Atlas: weather-aware route planning and personalized route difficulty
- Insights: power curve, fatigue-resistant power, rider profile and peak performances
- Studio and media: film templates, ride highlights, AI photo curation and Magic Erase
- Beacon: share your live location with your riding group
- Health: sleep, recovery and resting heart rate from your wearable, plus Healthspan
Wearable and health connections (like Apple Health, Health Connect on Android, Polar and WHOOP) need Pro. In Devices & apps they show Upgrade to Pro or Included with Pro.
See your plan
- In the app: tap Me, tap the settings gear, then tap Pro benefits & billing. The NeverChill mobile app is in beta (TestFlight on iPhone, a preview build on Android).
- On the web: open the More menu in the top bar and choose Pro benefits & billing or Explore Pro.
[Screenshot coming soon]
Upgrade to Pro
On the web
- Go to neverchill.com/pricing.
- Choose Get Pro monthly or Get Pro annual.
- Sign in or create your account, then finish checkout.
From inside NeverChill
- Any Upgrade to Pro button, for example on a wearable in Devices & apps, takes you to Pro.
- On the web you can also open the More menu and choose Explore Pro.
Your trial needs no payment card and never starts billing automatically.
If Pro ends
Your activities stay in your account.
Troubleshooting
- A feature says it's Pro. It's part of the Pro plan. See the list above.
- I have a question about billing. For now, use Report a bug or idea in the app (Settings, then Help) or Send feedback on the web.
Related articles
Related articles
- How device connections workConnect a bike computer or wearable once and your rides, recovery data, routes and workouts move on their own.
- Connect Apple HealthLet the NeverChill iPhone app read your workouts, sleep and recovery data from Apple Health.
- Connect PolarLink your Polar Flow account so exercises, daily activity and body info come into NeverChill.
- Connect Health Connect on AndroidLet the NeverChill Android app read your workouts, sleep and recovery data from Health Connect.
- Get started with NeverChillCreate your account, get your first ride in, and work through the setup checklist.