Help CenterDevices & apps

Connect Polar

Link your Polar Flow account so exercises, daily activity and body info come into NeverChill.

Updated 2026-10-15

What this is for

Connect your Polar Flow account and your exercises, daily activity and physical info come into NeverChill after you connect.

Before you start

  • You need a Polar Flow account.
  • Polar is part of NeverChill Pro. See Free vs Pro.
  • Polar only shares exercises from the last 30 days.

What comes across

  • Exercises, as the original files from your Polar device
  • Daily activity for up to 28 days
  • Physical info, like weight, height and max heart rate

Connect Polar

On the web

  1. In the top bar, open the More menu, choose Account settings, then choose Devices & apps under Integrations. You can also go straight to neverchill.com/settings/integrations.
  2. Find Polar and click Connect.
  3. Sign in to Polar Flow and allow access.

In the app

The NeverChill mobile app is in beta (TestFlight on iPhone, a preview build on Android).

  1. Tap Me, tap the settings gear, then tap Devices & apps under Integrations.
  2. Tap Polar, then tap Connect.
  3. Sign in to Polar Flow and allow access.
  4. When you see Connect Polar to this account?, check the account and tap Continue in the app.

[Screenshot coming soon]

Older rides

Polar shares only the last 30 days. For older rides, export them from Polar Flow and upload the files. See Upload a FIT, GPX or TCX file.

Troubleshooting

  • It says Reconnect required. Polar access was removed or changed. Tap Reconnect and sign in again.
  • It says Upgrade to Pro. Polar needs NeverChill Pro.
  • Older exercises are missing. Polar only shares the last 30 days. See Older rides above.

Still stuck? In the app, go to Settings and tap Report a bug or idea under Help. On the web, choose Send feedback from the More menu.

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