Connect Polar
Link your Polar Flow account so exercises, daily activity and body info come into NeverChill.
Updated 2026-10-15
What this is for
Connect your Polar Flow account and your exercises, daily activity and physical info come into NeverChill after you connect.
Before you start
- You need a Polar Flow account.
- Polar is part of NeverChill Pro. See Free vs Pro.
- Polar only shares exercises from the last 30 days.
What comes across
- Exercises, as the original files from your Polar device
- Daily activity for up to 28 days
- Physical info, like weight, height and max heart rate
Connect Polar
On the web
- In the top bar, open the More menu, choose Account settings, then choose Devices & apps under Integrations. You can also go straight to neverchill.com/settings/integrations.
- Find Polar and click Connect.
- Sign in to Polar Flow and allow access.
In the app
The NeverChill mobile app is in beta (TestFlight on iPhone, a preview build on Android).
- Tap Me, tap the settings gear, then tap Devices & apps under Integrations.
- Tap Polar, then tap Connect.
- Sign in to Polar Flow and allow access.
- When you see Connect Polar to this account?, check the account and tap Continue in the app.
[Screenshot coming soon]
Older rides
Polar shares only the last 30 days. For older rides, export them from Polar Flow and upload the files. See Upload a FIT, GPX or TCX file.
Troubleshooting
- It says Reconnect required. Polar access was removed or changed. Tap Reconnect and sign in again.
- It says Upgrade to Pro. Polar needs NeverChill Pro.
- Older exercises are missing. Polar only shares the last 30 days. See Older rides above.
Still stuck? In the app, go to Settings and tap Report a bug or idea under Help. On the web, choose Send feedback from the More menu.
Related articles
Related articles
- How device connections workConnect a bike computer or wearable once and your rides, recovery data, routes and workouts move on their own.
- Upload a FIT, GPX or TCX fileAdd a ride by uploading its .fit, .gpx or .tcx file from the web or the app.
- Troubleshoot device syncWhat each connection status means and what to do when a ride or recovery record doesn't arrive.
- Free vs ProWhat you get for free, what NeverChill Pro adds, and where to see your plan.
- Disconnect a device or delete its dataStop a device from syncing, and if you want, permanently delete everything it brought into NeverChill.